Did your bus come late today? Was it unusually dirty or loud? Is there a bus stop near you that needs to be repaired or improved in some way? Tell us about it.
Why send complaints to us instead of just to MCTS itself?
The Milwaukee Transit Riders Union is trying to compile rider complaints or specific suggestions for improved transit service. We are doing this so that we can track the improvement that can be made by sending complaints to the bus system. Sending multiple complaints en masse about a single bus, driver, stop, or route also helps us achieve real change by showing serious and persistent problems.
Send a compliant via our website
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Try to include the route number and direction, date, time and place, and bus number if possible. The bus number is the four digit number above the “Stop Requested” sign inside the front of the bus and is also visible on the back of the bus. All bus numbers are between 4000 and 5500.
